Expert Carpet Cleaning for the Hampshire Area
Hello, We're Richard and Michelle, When You Book with Us — It's Always Us Who Do the Work in your home or commercial setting bringing with us over 20 years of experience
We are Trading standards approved and Advanced Members of the NCCA
For Feedback See: Trading Standards and NCCA (National Carpet Cleaners Association)
Professional Carpet Cleaning, Tailored to You
Richard and Michelle are the proud owners and operators of their own family business. With over a decade of experience—totaling 20 years between them—they stand apart from national companies that utilise local operators. Our service is tailored to your needs, providing you with an honest, upfront price instead of a base rate that can leave you with unexpected add-on costs. We take the necessary time to ensure optimal results while carefully protecting your home and its surroundings. Instead of relying on a single chemical or process, we use a comprehensive approach for cleaning your carpets, ensuring they remain long-lasting, aesthetically pleasing, and fresh.
Our equipment is meticulously maintained, which is crucial; for instance, a malfunctioning vacuum could leave your carpets wetter than desired. We also offer a range of services including stain removal, stain protection, de-infestation, and allergy cleaning.
More on how we clean your carpets is below
Carpet Cleaning Services Serving Hampshire:
At Hampshire Carpet and Upholstery Care, we understand that not all carpets are cleaned the same way. A common mistake is assuming one method suits all – but proper cleaning depends on fibre type, carpet construction, soiling level, and more.
That’s why we begin every job with a detailed survey to determine the best approach. Based on our findings, we offer a range of industry-approved cleaning methods, including:
- Hot Water Extraction (Steam Cleaning) – the most recommended method by carpet manufacturers.
- Low Moisture Cleaning – fast-drying and suitable for specific carpet types.
- Dry Carpet Cleaning – zero drying time, ideal for delicate or moisture-sensitive environments.
Unlike some services that leave residue behind, we clean and rinse, leaving your carpet neutralised, fresh, soft, and ready to use.
A Carpet Cleaning Service Built Around You
Whether it’s a single room, a full house, wool or synthetic fibres—our service is always professional, convenient, and tailored to your carpet’s needs.
What Sets Us Apart
- ✅ Multi-step carpet cleaning process for optimal results
- ✅ Friendly, professional, and reliable service
- ✅ Trading Standards Approved for trusted service
- ✅ Advanced Members of the National Carpet Cleaners Association (NCCA)
- ✅ Family-run – no inexperienced subcontractors
- ✅ Fully insured, including accidental damage
- ✅ Honest, no-obligation quotes provided at your home
- ✅ Specialist equipment for powerful cleaning and quick drying
- ✅ Safe for kids and pets – only non-toxic, eco-friendly cleaning products used
- ✅ IICRC Certified Technician – expertly trained and up to date with industry standards
Experience and Expertise You Can Trust
Since starting his own business in 2014, Richard has invested heavily in training and industry-leading equipment to deliver high-quality carpet cleaning tailored to every situation. His expertise means we can confidently address a wide range of cleaning challenges and offer solutions that suit your specific carpet and lifestyle.
“Every job starts with a survey so we can choose the safest and most effective method for your carpets. My goal is always to leave them looking their best and lasting longer – without cutting corners.” – Richard
Book Your Free Consultation Today
Contact Hampshire Carpet and Upholstery Care to schedule your no-obligation home survey. We'll explain your options, answer your questions, and arrange cleaning at a time that suits you—often within a few weeks, or sooner if needed.
How we get your carpets cleaner
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Pre-Inspection
Richard will conduct a walk-through inspection with you to assess the carpet's history and construction, evaluate soiling conditions, and identify any potential permanent stains.
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Pre-vacuuming
A comprehensive vacuuming removes dry soil effectively. This step is crucial to the overall cleaning process. To prevent any pulling on your carpet, furniture is carefully moved using gliders.
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Pre-Conditioning
A preconditioning agent is utilised to decompose soil in traffic areas and other spots, facilitating a more comprehensive cleaning.
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Pre-Spot
Challenging areas are treated in advance with specialised cleaning solutions to enhance the likelihood of successful removal.
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Pre-Groom
Your carpet will undergo pre-grooming using either a carpet groomer or a rotary cleaning machine, depending on the level of soil, to further agitate and loosen soil in high-traffic areas.
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Extract and Rinse
After the soil has been loosened, we utilise our Twin Vac, high-powered hot water extraction cleaning process to effectively cleanse the carpet pile. Both pressure and heat are carefully controlled to avoid over-saturating the carpet. We also use an edging tool along all edges to guarantee your carpets appear in their best condition.
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Post-Spot
If any stains remain after the cleaning process, specialized spotting techniques are utilised.
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Protection is added (optional)
An oprional fluorocarbon protector is applied, whether water or solvent based, serves as a stain and soil repellent that shields carpets from both oil and water-based stains while repelling dry soil, thereby enhancing the carpet's appearance post-vacuuming.
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Protection and Grooming
Your carpet is expertly groomed by a professional, ensuring the pile stands tall when we finish. This grooming process aids in drying the carpet pile more quickly and in the proper orientation.
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Post Cleaning Inspection
Richard will accompany you through your home to showcase the cleaning results and ensure your complete satisfaction with the job. If you have any questions or concerns, please share them with Richard during this time. We want to guarantee that you are 100% delighted before we depart.
