Crumbling Limestone rescued aboard Queen Mary 2

Having successfully completing contracts aboard P&O Britannia and Cunard Queen Elizabeth, I was contacted in regard to the Queen Mary 2 in 2021 to prepare her for her return to service. For years they have been having issues with the Limestone and Marble in their most luxurious suites (decay can be seen in 2012 Queen Mary 2 Queens Grill. Cunard Standards Starting To Fall? (tipsfortravellers.com) ). Having surveyed the suites I concluded there was mineral staining and that salt spalling was occurring, this is where an unsealed natural stone becomes damp, over time this disperses the salts within the stone. Salts then congregate in certain areas or weak spots putting stress on the stone causing areas to crumble. Once this process has began it is impossible to stop, but you can slow it down and protect the stone.
Cunard needed the stone made safe for its customers to use again due to sharp edges where holes had occurred whilst keeping the original look of the suites’ bathrooms. Our process to rectify the problem (unfortunately too far gone to make look new again) was to thoroughly deep clean the stone to remove surface salts and any dirt and grime. Extensive hole filling was carried out on floors and walls, these areas then had to be ground down and honed. Some areas had to be drilled out such as where mineral staining had occurred as stain removal is not an option, these areas were filled and honed too. Floors and walls were all honed using diamond resins and pads, sealed and all was completed in time for her return to service.
As well as the floors and walls we also worked on the vanity units to polish and seal Fantasy Granite and Black Granite . We worked in all these suites; Balmoral Duplex, Windsor Suite, Holyrood Suite, Buckingham Suite, Sandringham Duplex, Queen Mary Suite, Queen Anne Suite, Queen Victoria Suite, Queen Elizabeth Suite and six penthouses. Work was carried out by myself Richard, my wife Michelle and Eddie from Mr Bit Carpet Cleaning Coventry , who also supported us during our work aboard P&O Britannia.
We carry out work accross Hampshire for Limestone & Travertine Deep Cleaning, Sealing and Restoration

< Older Post

Newer Post >

The Ultimate Guide: Choosing Between Carpet Cleaning Machines, DIY Cleaners, and Professional Services

By Richard Lee-Costello • July 16, 2025

Carpet Cleaning Options in Hampshire

Breathe Easy at Home: Professional Carpet Cleaning Secrets for Allergy Sufferers

By Richard Lee-Costello • June 15, 2025

A Blog about dealing with dust mites, dander and other allergens in your carpets

Keep Your Yacht Upholstery Looking Luxurious

By Richard Lee-Costello • June 8, 2025

The Ultimate Guide to Yacht Upholstery Cleaning and Leather Restoration

How to Get Rid of Carpet Moths & Prevent Future Infestations

By Richard Lee-Costello • June 2, 2025

Discover how to identify, treat, and prevent carpet moth infestations. Protect your wool carpets with expert tips and effective cleaning solutions.

Leather Cleaning and Restoration Winchester

The Ultimate Guide to Leather Cleaning and Restoration

By Richard Lee-Costello • May 25, 2025

Clean your leather upholstery like a professional

Professional Carpet Cleaning Comapny in Southampton

Professional Carpet Cleaning Methods and Considerations

By Richard Lee-Costello • May 23, 2025

Discover the three most common professional carpet cleaning methods—steam cleaning, dry cleaning, and low moisture cleaning—and learn how to choose the best option for your carpets. Expert technicians ensure your floors look fresh, stain-free, and last longer.